To get through this and continue using our program for your business, you'll want to upgrade to the latest version of QuickBooks Desktop, the QBDT 2023. Also, this can be the main reason it causes issues when you try to utilize them inside your personal computer or the laptop you're using.įor more information, please see this article: QuickBooks Desktop service discontinuation policy. That means it already stops updating the program or is discontinued. Since you're using the 2019 version, know that your application has passed the intended lifespan of the product. Please be aware that each QBDT application has a three-year lifespan before the program or some features inside the application, such as payroll or any internet-related options, stop working. I want to ensure you can do great things with your business using our product. I appreciate you for joining us here in the thread, I'll share some details about your query so you can get through this and continue using QuickBooks Desktop (QBDT) on your computer.īefore going through the details, I'd like you to know that I understand the importance of this matter. Do NOT answer the phone after you post an issue that may look like a data file corruption. Now that I know the data file is completely clean and the issue was something else, it's important for others to be aware. I cut them off immediately, only to find that the "fix" they were running was a small app that did nothing but looked like it was scanning the data file. It turns out they're not with Quickbooks, and they had several complaints of predatory practices on the BBB website. I let them get started on the work while I did some research. He claimed that over 80% of the file was corrupt and that it needed immediate rebuilding, and there were no options. I let him run a diagnostic on my data file. Shortly after I posted my issue I received a phone call, which seemed rather odd, but I answered. I did as you suggested re private messages, went to your profile, clicked on "Send a Message" and got a blank screen with no form.
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